International Shipping

As your business grows, we’re committed to strengthening the ways we support customers across the globe. Review the table below for countries supported by Shippy:

If an address does not pre-populate from the associated contact or company record, use the Google Maps search bar to locate the address or manually enter it on the street address, city, state, ZIP lines.

To ship across borders, your process in Shippy will vary slightly. You'll begin with sender + recipient address entry and enter your package(s) - next, you'll be directed to a Customs page for shipment declaration.

First, indicate your contents type. This includes Merchandise, Documents, Gifts, and more. Incoterm specifies who pays duty and taxes for your shipment. EEL/PFC, or export information, is required for shipments from the United States with a value greater than $2,500.

Once satisfied with your selections, use the checkbox to certify that the information you've provided is accurate. You'll then provide the full name of the person certifying the customs form. This serves as their official signature on the shipment declaration.

Finally, you'll need to provide details for the items you intend to ship. This includes:

Beyond the Customs declaration, you'll follow the same Shippy process - select your international rate by carrier, price, or delivery time, review your details, and generate a shipping label.

Depending on the carrier and rate you've selected, you may have tracking abilities to monitor the shipment and share with your recipient. If available, the tracking details/URL will be available on your "Shippy | View Packages" app card, as well as the associated Order object.